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ITS4US Performance Measure 6

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PM-6: On-Board Travel Time Prediction Accuracy

Description: This performance measure refers to the capability of the system to accurately predict the on-board travel time at the time of scheduling.

Target:

  • Actual trip duration is within 10 minutes of estimated trip duration 90% of the time

Data source: VOC data and in-app survey

Update frequency: Monthly, with graph showing average

Graphic showing as a bar chart the difference between planned and actual trip duration, with the data indicating -1.3 for July, -0.9 for August, and -2.8 for September; a separate line chart shows as a percent the projected vs actual trip duration within +/- 10 minutes as 88% for July, 86% for August, and 90% for September and added text describing the goal as 90%; additional text also notes -2.8 minutes was the average difference between the projected and actual trip duration for September

Updated: September 2025

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