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PM-15: System Productivity

Metric Description: Refers to the number of healthcare trips delivered by the service/system per hour. Measured as total Health Connector trips served per month divided by monthly hours of operation.

Target:

• Achieve a target of 3 trips/hour.

Data source: VOC data

Update frequency: Monthly

Updated: August 2026

Performance measure dashboard

Click on the below buttons to be taken to the page for each performance measure.

PM-1    PM-2    PM-3    PM-4    PM-5    PM-6    PM-8    PM-9    PM-11    PM-12    PM-14    PM-15    PM-16    PM-19    PM-20    PM-21    PM-22    PM-23